Non-downloaded products are shipped by USPS. Please allow 7 to 10 business days for your product to arrive. If your product has not arrived within 2 weeks please contact us.
If you need to return a product you must contact us before sending the product back. We will not process any refunds on unsolicited returns. After contacting us we will give you the necessary information to process your return and to refund your payment. We do not offer refunds on downloaded products. If you are having difficulty with downloading a file please contact us and we will look into the problem.